FAQs

Shipping & Processing Time

Every collar/leash is handmade to order and will be shipped out within 1-3 business days. All orders are currently shipped via USPS (tracking included). Please allow 2-8 business days for arrival.

How to clean the collar/leash?

Each collar/leash is machine washable. Machine wash on cold and Lay flat to air dry.

How do I measure my dog’s neck size?

When measuring your dog's neck, make sure the tape measure is snug, not too tight. Add a couple of inches for adjustability.